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dynamics 365

Microsoft Dynamics 365

Retail
GIVE CUSTOMERS A SEAMLESS SHOPPING EXPERIENCE
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Microsoft Dynamics 365 for Retail

Personalize customer engagement and increase employee productivity by creating an exceptional, insightful shopping experience
that unifies digital, in-store, and back office operations.

Unified commerce

  • Increase your revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across channels.
  • Personalize customer experiences throughout stores, web, mobile, and call centers
  • Provide convenient, flexible ways to shop, such as in-store pickup or home delivery
  • Offer cross-channel incentives, such as loyalty programs, gift cards, and promotions
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Modern store experiences

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  • Manage your stores more efficiently, help increase sales, adapt to changing needs, and provide outstanding customer service by implementing the latest technology, tools, and innovation.

    • Deliver better service with by giving employees access to real-time product, customer, inventory, and order details
    • Offer more product selection and recommendations by blending the best of online and in-store shopping
    • Get more control over store operations through automation and advanced operational capabilities
    • Give customers the flexibility to buy in store, pick up in other locations, or have it delivered to their doorstep
    • Improve employee productivity thorough schedules, time clock, and manager dashboards

    Optimized operations


  • Reduce fulfilment costs, improve inventory utilization, and efficiently manage your business by making smarter decisions using customer and operational insights.

    • Deliver better service with by giving employees access to real-time product, customer, inventory, and order details
    • Offer more product selection and recommendations by blending the best of online and in-store shopping
    • Get more control over store operations through automation and advanced operational capabilities
    • Give customers the flexibility to buy in store, pick up in other locations, or have it delivered to their doorstep
    • Improve employee productivity thorough schedules, time clock, and manager dashboards
    ERBrains-Microsoft-Dynamics-365-Retail-optimised-operations
    ERBrains-Microsoft-Dynamics-365-Retail-prebuilt-applications

    Add prebuilt, customizable, applications

  • Do even more with Dynamics 365 for Retail using AppSource

    • Enhance your digital, in-store, and back office operations by integrating add-on applications from Microsoft and our partners.
    • Do more with your Dynamics 365 data. Easily create custom applications that connect with Dynamics 365 to solve your exact business needs with little to no additional code development.

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