info@erbrains.com +91 8041524930

Dynamics 365 Pricing

Select the business area you are interested in to view pricing information

Dynamics 365 Finance

Finance enables medium and enterprise organizations to monitor the performance of global financial operations in real-time, predict future outcomes, and make data-driven decisions to drive growth. Finance provides deep data and process integrations across Dynamics 365, Office 365, and partner applications to offer a centralized source of information that saves time, facilitates collaboration across your organization, and enables faster, more informed decisions.

Finance Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
India USAIndia USA
Finance ₹ 11,895 Per user/month $180 Per user/month ₹ 1,985.70 Per user/month $30 Per user/month

Dynamics 365 Operations

Dynamics 365 for Operations/ Supply Chain Management provides manufacturers, distributors, and retailers with the real-time visibility and intelligence they need to move from reactive to proactive operations. Supply Chain Management unifies data and uses predictive insights from AI and IoT—across order fulfillment, planning, procurement, production, inventory, warehousing, and transportation processes—to maximize operational efficiency, product quality, and profitability.

Operations Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
India USAIndia USA
Supply Chain Management ₹ 11,895 Per user/month $180 Per user/month ₹ 1,985.70 Per user/month $30 Per user/month

Dynamics 365 Sales

Microsoft Relationship Sales solution (MRSs), licensed per user, helps sales professionals build the relationships they have to win, from one, trusted vendor. This solution will help connect more businesses with the ability of relationship selling.

  • Microsoft Relationship Sales solution Plus: Sales Enterprise and LinkedIn Sales Navigator Enterprise
  • Microsoft Relationship Sales solution: Sales Enterprise and LinkedIn Sales Navigator Team

Basically, these are the licensing types under Dynamics 365 Sales

Dynamics 365 Sales Enterprise

With Sales Enterprise clients go past deals power mechanization and address the issues of progressively complex deals forms. Deals Enterprise gives customization, extensibility, installed knowledge, and manual anticipating, notwithstanding all the usefulness accessible in Sales Professional.

Dynamics 365 Sales Professional

Sales Professional gives center deals power robotization or SFA that is utilized by an organization without a mind-boggling sales organization.

Dynamics 365 Sales Insights

Dynamics 365 Sales Insights, licensed per client, improves engagement and decision-making with prebuilt and installed insights to organizations that rush to convey and simple to follow up on. Sales Enterprise incorporates the Sales Insights highlights: collaborator, email commitment, auto catch, and business card examining (10/user/month: pooled at tenant level). Sales Insights has a capacity limit for business card checking of 200/client/month. On the off chance that extra Business card checking limit is required, Sales Enterprise clients may buy extra Sales Insights licenses.

Dynamics 365 Sales Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
India USAIndia USA
Sales Professional ₹ 4,295 Per user/month $65 Per user/month ₹ 1,320 Per user/month $20 Per user/month
Sales Enterprise ₹ 6,280 Per user/month $95 Per user/month ₹ 1,320 Per user/month $20 Per user/month
Customer Insights From ₹ 99,155.30 Per tenant/month From $1,500 Per tenant/month ₹ 1,320 Per user/month From $1,000 Per tenant/month
Microsoft Relationship sales ₹ 8,052.95 Per user/month From $130 Per user/month ₹ 8,052.95 Per user/month From $130 Per user/month
Sales Insights ₹ 3,305 Per user/month $50 Per user/month ₹ 3,305 Per user/month $50 Per user/month
Customer voice ₹ 6,610 Per 2,000 survey responses per tenant/month $100 Per 2,000 survey responses per tenant/month ₹ 6,610 Per 2,000 survey responses per tenant/month $100 Per 2,000 survey responses per tenant/month

Customers are required to have a Sales Enterprise or Microsoft Relationship Sales solution (MRSs) license to enable all the Dynamics 365 Sales Insights features listed below.

  • Predictive scoring (lead and opportunity)
  • Predictive forecasting
  • Business card scanning
  • Relationship analytics
  • Pipeline intelligence
  • Notes analysis
  • Conversation intelligence
  • Connection insights (who knows whom and talking points)

Dynamics 365 Marketing

The Marketing application is authorized per inhabitant and depends on contacts utilized in Marketing. The executive should dole out client licenses through the Microsoft 365 administrator community to Marketing clients that need access to the Marketing application.
The Marketing application is authorized per inhabitant and depends on contacts utilized in Marketing. The executive should dole out client licenses through the Microsoft 365 administrator community to Marketing clients that need access to the Marketing application.

Dynamics 365 Marketing (standalone)

Customers who are new to Dynamics or have fewer than 10 full users of Sales, Customer Service, Field Service, Project Service Automation, Finance, Supply Chain Management, or Commerce may purchase the Marketing (standalone) application with an entitlement of 10K contacts.

Dynamics 365 for Marketing Attach

Customers with at least 10 full users of Sales, Customer Service, Field Service, Project Service Automation, Finance, Supply Cain Management, or Commerce may purchase Marketing Attach application with an entitlement of 10K contacts.
The base pack of Marketing includes 1 Marketing Application instance and an entitlement of 10K contacts. Only one of the “base packs” with 10K contacts may be purchased.

Dynamics 365 Marketing Price for organizations without any other Dynamics 365 app Price for organizations with qualifying Dynamics 365 app
India USAIndia USA
Marketing From ₹ 99,145 Per tenant/month From $1500 Per tenant/month From ₹ 49,570 Per user/month From $750 Per tenant/month
Customer Insights From ₹ 99,155.30 Per tenant/month From $1500 Per tenant/month From $1000 Per tenant/month
Customer voice ₹ 6,610 Per 2,000 survey responses per tenant/month $100 Per 2,000 survey responses per tenant/month ₹ 6,610 Per 2,000 survey responses per tenant/month $100 Per 2,000 survey responses per tenant/month

Dynamics 365 Customer Service

Customers may choose what level of functionality is appropriate for their business with two solution options for licensing Customer Service. Note, these two services are not meant to be combined within an organization.

Dynamics 365 Customer Service Enterprise

Customer Service Enterprise for more complex, configurable, and intelligent capabilities, Customer Service empowers businesses to provide a branded, personalized self-service experience that leverages an organized, searchable knowledge base to deliver consistent, up-to-date answers.

Dynamics 365 Customer Service Professional

Customer Service Professional for less complex scenarios with streamlined capabilities to provide core support functionality.

Dynamics 365 Customer Service Insights

Microsoft Dynamics 365 Customer Service Insights, licensed per user, provides an actionable view into critical performance metrics, operational data, and emerging trends for customer service organizations. Customer Service Enterprise users are entitled with Customer Service Insights capabilities.

Dynamics 365 Virtual Agent for Customer Service

Virtual Agent for Customer Service combines the power of Power Virtual Agents with Customer Service Insights. It empowers customer service teams using AI generated insights from Customer Service Insights to easily create powerful bots using a no-code graphical interface in Power Virtual Agents to drive toward automation, without the need for data scientist or developers.
Virtual Agent for Customer Service is licensed per tenant and everyone in the organization is entitled to use both Power Virtual Agents and Customer Service Insights. The administrator will need to assign licenses through the admin portal to users who need access to Power Virtual Agents and Customer Service Insights.

Customer Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
India USAIndia USA
Customer Service Professional ₹ 3,305 Per user/month $50 Per user/month ₹ 1320 Per user/month $20 Per user/month
Customer Service Enterprise ₹ 6,280 Per user/month $95 Per user/month ₹ 1,320 Per user/month
Customer Service Insights ₹ 4,960 Per user/month $75 Per user/month ₹ 4,960 Per user/month $75 Per user/month
Customer Insights From ₹ 99,155.30 Per tenant/month From $1500 Per tenant/month From $1000 Per tenant/month
Virtual agent for customer service From ₹ 72,705 Per tenant/month From $1000 Per tenant/month From ₹ 72,705 Per tenant/month From $1000 Per tenant/month

Dynamics 365 For Field Service

Field Service is the recommended choice for your field-based service teams which leverages strong integration between Customer Service, case-management capabilities and field-service work orders.

Dynamics 365 Field Service - Resource Schedule Optimization

Resource Scheduling Optimization is an add-on for the Field Service application which enables customers to automatically create a schedule for the appropriate resources. Resource Schedule Optimization is licensed as per resource included in the optimization process and will typically be accessed by a scheduler or dispatcher. Resources may be for individuals, such as field technicians or other human resources.

TABLE SHOWN BELOW IS PRICING INFORMATION ON DIFFERENT LOCATION:
Field Service Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
India USAIndia USA
Field Service ₹ 6,280 Per user/month $95 Per user/month ₹ 1320 Per user/month $20 Per user/month
Customer Insights From ₹ 99,155.30 Per tenant/month From $1500 Per tenant/month From $1000 Per tenant/month
Remote Assist ₹ 4,295 Per user/month $65 Per user/month ₹ 1320 Per user/month $20 Per user/month
Guides ₹ 4,295 Per user/month $65 Per user/month ₹ 4,295 Per user/month $65 Per user/month
Customer Voice ₹ 6,610 Per 2,000 survey responses per tenant/month $100 Per 2,000 survey responses per tenant/month ₹ 6,610 Per 2,000 survey responses per tenant/month $100 Per 2,000 survey responses per tenant/month

Dynamics 365 for Project Service Automation

Project Service Automation is designed for professionals who manage projects and the associated customer engagement process end-to-end.
Project Service Automation qualifies as a base license which cannot be purchased as an attached license. Customers looking for multiple Customer Engagement Applications can purchase PSA as the Base license and additional Customer Engagement Applications like Sales, Customer Service, Field Service at the Attach price.

Project Service Automation Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
India USAIndia USA
Project Service Automation ₹ 6,280 Per user/month $95 Per user/month ₹ 6,280 Per user/month $95 Per user/month

Dynamics 365 for Commerce

Dynamics 365 Commerce is designed to help retailers manage their operations, deliver a connected employee experience, and offer exceptional shopping experiences. The Commerce application simplifies the process of unifying customer shopping experience through an end-to-end commerce platform that brings together eCommerce, in-store, back office, and call center along with enabling easier integration to emerging channels through an API driven headless commerce engine. By leveraging intelligent forecasting and product recommendations, retailers may:

  • Improve in-store and e-commerce profitability
  • Drive intelligent business insights to optimize strategy and cost
  • Accelerate buying behavior through ubiquitous customer experiences
Dynamics 365 for Commerce Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
India USAIndia USA
Commerce ₹ 8,330 Per user/month $180 Per user/month $30 Per user/month
Fraud Protection From ₹ 66.096.50 Per tenant/month From $1,000 Per tenant/month From ₹ 66.096.50 Per tenant/month From $1000 Per tenant/month
Customer Insights ₹ 99,155.30 Per tenant/month $1500 Per tenant/month ₹ 1320 Per user/month $1000 Per tenant/month

Dynamics 365 for Human Resource

Dynamics 365 Human Resources enables customers to optimize compensation, benefits, leave and absence, compliance, performance feedback, standardized training, and self-service programs. Enable HR to operate with the dexterity needed by the business using the Common Data Service and Power Platform to centralize people data and easily extend the solution.
Examples of full users who would be licensed with Human Resources application SLs would include human resource professionals. Users who sit outside of HR, such as employees who need self-serve HR access need to be licensed with the Team Members, Human Resources Self Service, or Operations – Activity USL.

Dynamics 365 Human Resources Price for user’s first Dynamics 365 app Price for user’s subsequent qualifying Dynamics 365 app
India USAIndia USA
Human Resource ₹ 7,928.60 Per user/month $120 Per user/month ₹ 1,985.70 Per user/month $30 Per user/month
Guides ₹ 4295 Per user/month From $65 Per user/month ₹ 4295 Per user/month From $65 Per user/month
Customer voice ₹ 6,610 Per 2,000 survey responses per tenant/month $100 Per 2,000 survey responses per tenant/month ₹ 6,610 Per 2,000 survey responses per tenant/month $100 Per 2,000 survey responses per tenant/month